Terms and Conditions

1. Legal Compliance

You agree to comply with all applicable laws, regulations, and ordinances when using our services:

• 1.1 You will adhere to all local, state, federal, and international laws applicable to arcade operations and remote management systems
• 1.2 You will obtain and maintain all necessary licenses, permits, and authorizations required for your arcade business operations
• 1.3 You will comply with data protection regulations, including GDPR, CCPA, and other applicable privacy laws
• 1.4 You will not use our services for any illegal activities, including money laundering, fraud, or unauthorized gambling operations

2. Prohibited Activities and Behaviors

You explicitly agree not to engage in the following activities:

• 2.1 Hacking, penetration testing, or attempting to bypass security measures without explicit written authorization
• 2.2 Distributing malware, viruses, ransomware, or other malicious software through our platform
• 2.3 Engaging in denial-of-service attacks, excessive automated requests, or network flooding
• 2.4 Harvesting, scraping, or collecting user data or system information without permission
• 2.5 Reselling, redistributing, or sublicensing our services without explicit authorization
• 2.6 Creating fake accounts, impersonating others, or providing false information
• 2.7 Interfering with other users' access to or enjoyment of our services

3. Content Guidelines and Restrictions

When submitting or uploading content to our platform:

• 3.1 You must own or have the right to use all content you provide
• 3.2 Content must not infringe on intellectual property rights, trademarks, copyrights, or patents of others
• 3.3 Content must not contain discriminatory, harassing, or offensive material
• 3.4 You must not upload confidential or proprietary information belonging to third parties without authorization

4. Age Restrictions and Requirements

Our services are intended for business use by adults. You must be at least 18 years old to use our platform. If you are accessing services on behalf of a minor or allowing minors to use equipment managed by our platform, you are responsible for ensuring appropriate supervision and compliance with all applicable laws regarding minors.

5. Compliance with Laws and Regulations

You are solely responsible for:

• 5.1 Understanding and complying with all laws and regulations applicable to your business operations and geographic location
• 5.2 Obtaining legal advice regarding the legality of arcade operations and remote management in your jurisdiction
• 5.3 Maintaining appropriate business licenses, insurance coverage, and operational permits
• 5.4 Ensuring your use of our platform complies with any industry-specific regulations affecting your operations

6. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Remote Op, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• 6.1 Your violation of these Terms and Conditions or any applicable laws or regulations
• 6.2 Your use or misuse of our services, platform, or any content provided through our services
• 6.3 Any content you submit or upload to our platform that infringes third-party rights
• 6.4 Your arcade operations, including any injuries, damages, or disputes arising from your business activities
• 6.5 Any breach of representations or warranties you have made in these terms

7. Privacy and Data Protection Responsibilities

When using our platform to manage arcade operations:

• 7.1 You are responsible for obtaining appropriate consent from your customers for any data collection or processing
• 7.2 You must implement appropriate data protection measures in your own operations
• 7.3 You agree to comply with all applicable privacy laws regarding customer data you collect through your arcade operations
• 7.4 You will not use our platform to process personal data in ways that violate privacy regulations

8. Third-Party Interactions

You are responsible for all interactions with third parties that occur through or in connection with your use of our platform. We are not responsible for any disputes, losses, or damages resulting from your dealings with equipment vendors, service providers, customers, or other third parties.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND:

• 9.1 We make no warranties, express or implied, regarding the accuracy, reliability, availability, or suitability of our services for any particular purpose
• 9.2 We disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement
• 9.3 We do not warrant that our services will be uninterrupted, error-free, secure, or free from viruses or other harmful components
• 9.4 We make no guarantees about the results you may achieve by using our remote management platform
• 9.5 Any information, advice, or recommendations provided through our platform are for general guidance only and should not be relied upon as professional advice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• 10.1 Remote Op shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses
• 10.2 Our total liability for any claims arising from your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim, or $100 USD, whichever is greater
• 10.3 We are not liable for any loss or damage resulting from unauthorized access to or use of your account, data breaches, or security incidents unless caused by our gross negligence
• 10.4 We are not responsible for any damages to your arcade equipment, business operations, or third-party relationships that may result from your use of our platform

11. Exclusion of Consequential Damages

In no event shall Remote Op be liable for any lost revenue, lost profits, loss of business opportunities, loss of data, business interruption, or any other commercial damages or losses arising from your use or inability to use our services, even if we have been advised of the possibility of such damages.

12. Force Majeure Provisions

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

• 12.1 Natural disasters, acts of God, severe weather conditions, or environmental catastrophes
• 12.2 War, terrorism, civil unrest, government actions, or changes in applicable laws
• 12.3 Internet service disruptions, power outages, or telecommunications failures
• 12.4 Cyberattacks, distributed denial of service attacks, or other malicious activities by third parties

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Washington, United States, without giving effect to any principles of conflicts of law. You agree to submit to the personal and exclusive jurisdiction of the courts located in King County, Washington for the resolution of any disputes.

14. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising out of or relating to these terms:

• 14.1 You agree to first attempt to resolve the dispute informally by contacting us directly
• 14.2 If informal resolution is unsuccessful within 30 days, either party may initiate binding arbitration
• 14.3 Arbitration shall be conducted in Seattle, Washington, under the rules of the American Arbitration Association
• 14.4 Each party shall bear its own costs and fees, unless the arbitrator determines otherwise
• 14.5 You waive any right to participate in class action lawsuits or class-wide arbitration

15. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, which shall remain in full force and effect.

16. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time:

• 16.1 We will notify users of material changes by updating the "Last updated" date and posting a notice on our website
• 16.2 Your continued use of our services after changes are posted constitutes acceptance of the modified terms
• 16.3 If you do not agree to the modified terms, you must discontinue use of our services
• 16.4 We recommend reviewing these terms periodically to stay informed of any updates

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other legal notices published on our platform, constitute the entire agreement between you and Remote Op concerning your use of our services. These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and us.

18. Waiver and Assignment

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. You may not assign or transfer these terms or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.